WARRANTY

WARRANTY ACTIVATION

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ALL OF OUR LUMIE MOISSANITE GEMSTONES COME WITH A LIMITED LIFETIME WARRANTY. YOU WILL FIND A WARRANTY AND AUTHENTICITY CARD WITHIN YOUR ORDER AND THIS MUST BE ACTIVATED AND KEPT SAFE ONCE RECEIVED. 

ON THE RARE OCCASION THAT YOU FIND A PROBLEM WITH YOUR RING WHICH HAS OCCURED DUE TO A MANUFACTURING DEFECT, WE WILL REPAIR OR REPLACE YOUR JEWELLERY WITHIN 6 MONTHS. THIS IS DIFFERENT TO YOUR LIFETIME STONE WARRANTY. DAMAGE TO YOUR JEWELLERY FROM WEAR AND TEAR IS NOT COVERED BY THE WARRANTY AND HAVING WORK PERFORMED BY A THIRD PARTY JEWELER VOIDS THIS WARRANTY. 

PLEASE ACTIVATE YOUR WARRANTY USING THE ACTIVATION FORM.